It may take 1-2 business days to ship small(1-3 items) orders. For bulk orders it will take 3-5 days to process. If you Ould like to expedite your order please contact us using the form below.

To cancel or modify your order please contact us within 1 hour after order is placed. If your order has been already shipped it is too late to change or cancel your order.

Please track your order constantly. If you see delays while tracking online please contact us immediately to fix it on time. Your patience will be greatly apprecited.

If you ordered a wrong product, you can return it within 14 days and exchange or return for a full refund. Please note, product must be unopened and unused to return. Customer will be responsible for return shipping fee if order placed by mistake.

Please allow 1-3 days for tracking information updates online for standard Ground orders.

For Overnight or 2- Day Shipping Orders tracking information will appear the same day after 9 PM(CTZ).

Please contact us immediately if you see any reported damage online while tracking your package or if you received a damaged pacakge. We will take care it as soon as possible. Your patience will be highly appreciated.

Please contact your local post office who carried your package to your location. They can easily locate it by GPS if you contact within 48 hours.

Please note, it is important to track your package constantly once it is shipped.

Please contact us using the form below with your order number and reason of the return. We will be happy to assist you with the return process.

We import oils and butters from Morocco, Ghana(Africa), São Paulo(Brazil) ,Marseille(France), Mumbai(India).

Also, we source over 40 types of products from local US producers and farms.

All products are tested to ensure highest quality using AOCS (American Oil Chemist's Society)methods. We provide Certificate of Analysis and Safety Data Sheet for every product we carry. Also we provide Organic, Cruelty Free , Halal Certificates for products that eligible.

Solid oils and butters are stored in the cooler room prior shipping. We ship using regular mail like USPS, UPS, FedEx and DHL. So, there is no option to convey goods in a cooler. However, usually orders are delivered safely and in a great shape.

We have a new stock in every 2-4 weeks. So, freshness of our products are guaranteed .